Refund Policy
We want you to feel completely comfortable trying Grandma Mei's cookbook. Every purchase is covered by our money back guarantee, processed through our payment platform.
How it works
- Your purchase is covered by the guarantee period shown at checkout, counted from the purchase date.
- To request a refund, email support@grandmamei.online from the address used at purchase, or use the refund link in your purchase confirmation email. No questions, no hoops.
- Refunds are returned to your original payment method. Processing times depend on your card issuer, typically 5 to 10 business days.
Digital product
Because this is an instantly delivered digital product, requesting a refund revokes access to the download. If you repurchase later, we will be glad to have you back.